Terms of Service

1. Scope and business customers only

These Terms of Service ("Terms") govern the use of this website and all services provided by Individual Entrepreneur KlickNerds, Eda Reeg, Zakaria Paliashvili Street Nr. 41, Vake District, Tbilisi, Georgia ("KlickNerds", "we"). Our services are directed exclusively at businesses, entrepreneurs and organizations (B2B), not at consumers. By requesting our services, you confirm that you are acting in a commercial or professional capacity.

Deviating terms of the client do not apply unless we have expressly agreed to them in writing. Individual agreements in an offer or contract take precedence over these Terms.

2. Offers and contracts

The content of this website — including listed services and starting prices — is an invitation to get in touch, not a binding offer. Contracts come into existence through an individual written offer (typically the roadmap following the analysis phase) and its acceptance by the client, by email or signature.

Projects are delivered in modules as described in the respective offer. Unless agreed otherwise, the client may decide after each completed module whether to proceed with the next one.

3. Free services (strategy call, AI Playground)

The free strategy call and the AI Playground (automated website analysis) are voluntary, free-of-charge services. There is no entitlement to their availability, performance or continuation; we may modify, limit or discontinue them at any time. Playground requests are subject to manual approval and fair-use limits. Analysis results are automatically generated, non-binding indications and do not constitute professional advice.

4. Client cooperation

Timely project delivery depends on the client's cooperation: providing requested content, information, feedback and access (e.g. to domains, hosting, analytics or ad accounts) within reasonable timeframes. Delays caused by missing cooperation extend agreed timelines accordingly and do not constitute a breach on our part.

5. Prices and payment

Prices are stated in the respective offer. Published starting prices (e.g. "projects from €690", "ongoing systems from €420/month") are minimum prices for the smallest scope and are confirmed individually. Unless agreed otherwise, invoices are payable within 14 days of receipt without deduction. Ongoing services are invoiced monthly and may be terminated by either party with one month's notice to the end of a calendar month, unless the offer specifies a different term.

For third-party costs incurred on the client's behalf (e.g. ad budgets, software licenses, hosting), the client contracts directly with the third party or reimburses these costs as agreed.

6. Intellectual property and ownership

Upon full payment of the agreed fees, the client receives the rights to the deliverables created specifically for them as described in the offer — for custom software including the full source code and repository ownership, with no lock-in. We retain the right to use general know-how, methods, frameworks and reusable components that are not specific to the client.

Until full payment, all deliverables remain our property. Third-party materials (fonts, stock assets, open-source components) remain subject to their respective licenses.

7. No guarantee of specific results

Marketing outcomes depend on factors outside anyone's control — including search engine algorithms, AI systems, platform policies, competition and market conditions. We therefore do not guarantee specific rankings, traffic figures, AI citations, lead volumes or revenue results. What we do commit to: professional execution according to recognized best practices, transparent monthly reporting, and honest recommendations — including telling you when something isn't working.

Case studies and figures published on this website describe results achieved for specific clients under specific conditions and are no promise of comparable results.

8. Liability

We are liable without limitation for intent and gross negligence, and for injury to life, body or health. For simple negligence we are liable only for the breach of essential contractual obligations (obligations whose fulfillment makes the proper execution of the contract possible in the first place), limited to the foreseeable damage typical for this type of contract, capped at the fees paid by the client for the affected service in the twelve months preceding the event.

We are not liable for the availability or conduct of third-party services used by the client (e.g. hosting providers, booking and payment services, ad platforms, AI providers, search engines) or for damage caused by the client's own modifications to deliverables. Statutory liability that cannot be limited remains unaffected.

9. Confidentiality and references

Both parties treat confidential information of the other party as confidential and use it only for the purposes of the cooperation. We are entitled to name the client and describe the general nature of the project as a reference (e.g. on this website), unless the client objects in writing; case studies containing specific figures are published only with the client's approval.

10. Final provisions

Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. Amendments to these Terms will be published on this page with an updated date.